Privacy Policy - Scentonity

1. Introduction

Welcome to Scentonity ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website scentonity.shop, use our services, or communicate with us.

By using our website and services, you consent to the data practices described in this privacy policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from you in various ways, including, but not limited to, when you:

Register on our website
Fill out a contact form
Book a training session
Subscribe to our newsletter
Participate in our programs
Contact us

The personal information we may collect includes:

Name
Email address
Phone number
Home/mailing address
Date of birth
Physical fitness information
Health and medical information (only when provided by you and relevant to our fitness services)
Payment information

2.2 Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our site. This may include:

Browser name
Device type
Operating system
Internet service provider
Pages visited
Time and date of visit
Geographic location

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

To provide and maintain our services
To process and fulfill your training bookings
To personalize your experience on our website
To improve our website and services
To send periodic emails and updates about our services, special offers, or related products
To communicate with you about your account or bookings
To provide customer support
To process payments
To administer promotions, surveys, or other site features
To assess your fitness level and tailor programs accordingly (with your explicit consent)
To protect against unauthorized access to our systems

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may share your information with:

Service providers who help us operate our business (payment processors, email service providers, hosting providers)
Professional advisers (lawyers, accountants, insurers)
Government authorities when required by law
Fitness trainers and instructors employed or contracted by us, for the sole purpose of providing training services to you

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. Cookies and Tracking Technologies

Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

For more detailed information about how we use cookies, please refer to our Cookie Policy.

6. Data Security

We have implemented appropriate security measures to protect the personal information you share with us from being accidentally lost, used, altered, disclosed, or accessed without authorization. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Health Information

As we provide fitness training services, we may collect information about your health and physical condition where it is relevant to the services we provide. This information is considered sensitive and we will:

Only collect it with your explicit consent
Use it solely for the purpose of providing appropriate fitness services to you
Store it securely with enhanced protection measures
Limit access to only those staff members who need it to provide services to you
Delete it when it is no longer needed

You are not obligated to provide health information, but without certain information, we may not be able to safely provide fitness services or tailor programs to your specific needs.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to access your personal data
Right to correct inaccurate or incomplete data
Right to delete your personal data
Right to restrict processing of your data
Right to data portability
Right to object to processing of your data
Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

11 Prendiville Ave, Ocean Reef WA 6027
+61893072000
[email protected]